Junior Operations Analyst

Release date:


Post Type:


We are looking for a Junior Operations Analyst M/F.


Seine-et-Marne (77)


  1. To ensure the technical and functional support of the applications of its perimeter:
  1. Analyze and prioritize tickets
  2. Resolution of incidents in close collaboration with level 3 (Experts and editors)
  3. Identification of root causes of problems and implementation of resolution plans and/or workarounds
  4. Implementation of remediation actions for recurring incidents
  5. Daily control of batch processing on its perimeter and treatment of rejects
  6. Business communication on major incidents and/or incidents with business impact
  7. Drafting and follow-up of support procedures / updating of the knowledge base
  8. Reporting on its activity to the back office manager / escalation of alerts
  9. To ensure on-call duty
  1. Manage application evolutions:
  1. Support for business changes
  2. Writing of technical and functional specifications
  3. Coordination with other internal and external actors for development, acceptance and MEP


  1. Technical knowledge of SQL imperative
  2. Competence on the central GOLD ERP
  3. Knowledge of WMS management tools is a plus
  4. Strong sense of service
  5. Good analytical skills
  6. Pro-active and strong of proposal
  7. Good interpersonal skills/ability to work in a team
  8. Good communication


Confirmed profile required

Didn't find a position that matches your search?

We are continuously looking for talent in Paris, Tunis and Mauritius.